How to Win Friends & Influence People

Criticism is futile because it puts a man on the defensive, and usually makes him strive to justify himself.

Judge not, that ye be not Judged.

God himself, sir, does not propose to judge man until the end of his days.

FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE

RULE 1 : Don't criticize, condemn or complain.

RULE 2 : Give honest, sincere appreciation

RULE 3 : Arouse in the other person an eager wan.

It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.

SIX WAYS TO MAKE PEOPLE LIKE YOU

RULE 1 : Become genuinely interested in other people.

RULE 2 : Smile

RULE 3 : Remember that a man's name is to him the sweetest and most important sound in the English             language.

RULE 4 : Be a good listener. Encourage others to talk about themselves.

RULE 5 : Talk in terms of the other man's interest.

RULE 6 : Make the other person feel important-and do it sincerely.

To be interesting, be interested.

If you want to make people like you

Do unto others as you would have others do unto you.

I'm sorry to trouble you, but I prefer french Fried.

TWELVE WAYS OF WINNING PEOPLE TO YOUR WAY OF THINKING

RULE 1 : The only way to get the best of an argument is to avoid it.

RULE 2 : Show respect for the other man's opinions. Never tell a man he is wrong.

RULE 3 : If you are wrong, admit it quickly and emphatically.

RULE 4 : Begin in a friendly way.

RULE 5 : Get the other person saying "yes, yes" immediately.

RULE 6 : Let the other man do a great deal of the talking.

RULE 7 : Let the other man feel that the idea is his.

RULE 8 : Try honestly to see things from the other person's point of view.

RULE 9 : Be sympathetic with the other person's ideas and desires.

RULE 10 : Appeal to the nobler motives.

RULE 11 : Dramatize your ideas.

RULE 12 : Throw down a challenge.

Always avoid the acute angel.

NINE WAYS TO CHANGE PEOPLE WITHOUT GIVING OFFENSE OR AROUSING RESENTMENT

RULE 1 : Begin with praise and honest appreciation.

RULE 2 : Call attention to people's mistakes indirectly.

RULE 3 : Talk about your own mistakes before criticizing the other people.

RULE 4 : Ask questions instead of giving direct orders.

RULE 5 : Let the other person save his face.

RULE 6 : Praise the slightest improvement and praise every improvement. Be "hearty in your approbation             and lavish in your praise.

RULE 7 : Give the other person a fine reputation to live up to.

RULE 8 : Use encouragement. Make the fault seem easy to correct.

RULE 9 : Make the other person happy about doing the thing you suggest.